A quality system database (QSD), and software to administer the database, were developed to support recording of administrative nonconformance activities that involve requirements for documentation of corrective and/or preventive actions, which can include ISO 9000 internal quality audits and customer complaints. [“ISO 9000” denotes a series of standards, published by the International Organization for Standardization (ISO), for implementation of quality systems to be used in contractual situations.] The software provides for recording and storage of data, enables tracking, and provides status information.
This program was written by William H. Snell, Anne M. Turner, Luther Gifford, and William Stites of United Space Alliance for Johnson Space Center. For more information, download the Technical Support Package (free white paper) at www.techbriefs.com/tsp under the Software category. MSC-23447-1