A quality system database (QSD), and software to administer the database, were developed to support recording of administrative nonconformance activities that involve requirements for documentation of corrective and/or preventive actions, which can include ISO 9000 internal quality audits and customer complaints. [“ISO 9000” denotes a series of standards, published by the International Organization for Standardization (ISO), for implementation of quality systems to be used in contractual situations.] The software provides for recording and storage of data, enables tracking, and provides status information.