A quality system database (QSD), and software to administer the database, were developed to support recording of administrative nonconformance activities that involve requirements for documentation of corrective and/or preventive actions, which can include ISO 9000 internal quality audits and customer complaints. [“ISO 9000” denotes a series of standards, published by the International Organization for Standardization (ISO), for implementation of quality systems to be used in contractual situations.] The software provides for recording and storage of data, enables tracking, and provides status information.

The current version of this QSD software was written in the Microsoft Access software system and is server-based. Because of an increase in the number of users and the need for data security and reduction in response time, conversion to a Web-based version supported by Oracle software was investigated. As a result, a prototype Web-based version was developed and found to satisfy the aforementioned needs. Efforts are being made to determine the modifications necessary to serve the expanded user base. In addition, the Johnson Space Center ISO auditing group has expressed an interest in adopting this software.

This program was written by William H. Snell, Anne M. Turner, Luther Gifford, and William Stites of United Space Alliance for Johnson Space Center. For more information, download the Technical Support Package (free white paper) at www.techbriefs.com/tsp under the Software category. MSC-23447-1