A computer program automates the process of collecting, storing, and disseminating information on lessons learned in a large, multi- disciplinary project in which multiple organizations par- ticipate. Developed for the International Space Station project, the program could also be used on other projects to institutionalize suc- cesses and reduce the incidence of failures, thereby reducing costs, risks, and schedule times. The program provides a closed-loop reporting system that captures lessons learned, distributes them to affected organizations, and requires positive feedback to assure appropriate implementation by each organization across the project. The program includes a conventional database subprogram com- bined with a Web-based subprogram that helps to identify and document lessons learned, collects the relevant information about lessons learned, and automatically distributes the information to the affected parties via electronic mail. The program also requires, and simplifies the submission of, documents by the affected parties to ensure that the lessons are applied by the affected parties. Johnson Space Center has recently adopted the program as its centerwide lessons-learned program, and minor modifications and enhancements are underway.
This program was written by Nathan Vassberg of Johnson Space Center; Don Erwin, Shama Kruse, Greg Nenninger, and Sue Nell Cochran of Barrios Technology; Glenn Jenkinson of Boeing International Space Station; and Leland Jackson and Paula Gentry of Science Applications International Corp.