This week's Question: The Japanese electronics maker Hitachi Ltd. said it has developed a new artificial intelligence program that will enable robots to deliver instructions to employees based on analyses of big data and the workers’ routines. According to a Hitachi spokesperson, the AI program improved a warehouse work efficiency by 8%. Tests showed that artificial intelligence could accurately issue work orders for employees at the warehouse, instructing them on the most efficient route to pick up a product. The software, however, removes human intervention from the work processes.
What do you think? Is AI good for management?